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TeamViewer 8 Beta provides fast and secure remote desktop connections.

TeamViewer 8 Beta is a desktop sharing tool, which means two users can connect their Windows PCs and share access to their desktops. This program is user-friendly enough for the family tech expert to provide support, but it’s also robust enough for professional environments. In fact, one of the features that distinguishes 8 from previous iterations is a Team Management Console.

Remote desktop connections are made possible with virtual private networks or VPNs. A VPN is essentially a LAN, but the connections are not made locally but rather over the Internet. The Internet can be a rather unsecure place, but TeamViewer mitigates this risk through access authorization and by encrypting that communication between connected parties.

When you begin a remote session, TeamViewer provides you with a unique session name and password. You then give that information to the user being connected to. By using that session name and password, the TeamViewer service recognizes the link and creates it for you. With that link established, you now have full access to the remote computer. You can execute programs, uninstall software, change system settings and so forth.

You also have access to tools built into the TeamViewer software. An embedded chat app, for instance, lets the connected users text chat without having to use a third-party app. TeamViewer also supports VoIP and video, and those video capabilities can be used to record sessions, which can be important in business environments. The Team Management Console lets you coordinate a support team. A particularly useful feature is the ability to transfer a session to another user. This way, you can have specialized support, and techs can pass tasks on to the appropriate specialist.

If there’s a downside to TeamViewer 8 it’s that performance is highly dependent on the speed and stability of the connection. If either side of the connection has a high ping or is dealing with interruptions, then it can be difficult to maintain the connect or to complete tasks in a timely manner. On broadband connections and the like, however, this limitation is unlikely to be experienced.

Pros

• Embedded voice and text chat
• Embedded file transfer
• Session recording
• Team management console

Cons

• Connection quality can affect performance

TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.^{[9][10][11][12]}

Features[edit]

TeamViewer is available for Microsoft Windows, macOS,^[13][14]Linux,^[15]Chrome OS,^[16]iOS,^[17]Android,^[18]Windows RT,^[19]Windows Phone 8^[20] and BlackBerryoperating systems. It is also possible to access a machine running TeamViewer with a web browser.^[21] While the main focus of the application is remote control of computers, collaboration and presentation features are included.^[22]

History[edit]

The software is distributed by the German company TeamViewer AG, which was founded in Göppingen, Germany in 2005. As of 2018, TeamViewer has local representations in Australia and the United States.

Two outside investments were placed in TeamViewer since 2010. The Durham, North Carolina-based company GFI Software acquired a majority stake in TeamViewer in 2010. The London-based private equity firm Permira took over GFI's stake in TeamViewer in 2014.^[23]

In 2020, TeamViewer software has seen significant extra demand caused by the COVID-19 lockdown and the shift of millions of people to remote work.^[24]

In July 2020, Teamviewer agreed to acquire augmented reality firm Ubimax to expand its Augmented Reality (AR) and Internet of Things (IoT) offering.^[25]

Security[edit]

Encryption and security features[edit]

TeamViewer includes encryption based on 4096-bit RSA private/public key exchange and Advanced Encryption Standard AES (256-bit) session encryption, two-factor authentication, enforced password reset on unusual activity and a listing feature for trusted devices (Whitelisting).^[26]

Abuses[edit]

Remote service scams using TeamViewer[edit]

TeamViewer and similar services have been used to commit technical support scams via telephone calls. People are called, either at random or from a list, by criminals claiming to represent a computer support service that has identified the victim's computer as being infected by malware, most often using the name of companies such as Microsoft. They then ask the victim to give them access to their computer by installing a remote control service, which can allow the attacker to infect the computer with malware or to delete or copy personal files or to pretend to have removed malware for which they charge a fee. A Wired journalist investigating the scams was asked by a scammer to install TeamViewer.^[27][28] It was reported that ransomware programs were utilizing TeamViewer as a tool to obtain remote access to infected machines.^[29][30] In the United Kingdom, the Internet service providerTalkTalk blocked many remote access tools to protect its customers from remote service scams.^[31]

Account access misuse and possible breach[edit]

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In June 2016, hundreds of TeamViewer users reported having their computers accessed by an unauthorized address in China and bank accounts misappropriated.^[32] TeamViewer attributed the outcome to user's 'careless password use' and denied all responsibility, saying 'neither was TeamViewer hacked nor is there a security hole, TeamViewer is safe to use and has proper security measures in place. Our evidence points to careless use as the cause of the reported issue, a few extra steps will prevent potential abuse.'^[33]

Following the reported misuse, TeamViewer went offline several hours due to a denial-of-service attack.^[34] The outage kept users from remotely logging into their computers. The company published a statement on its Web site summarizing the events and giving guidance in how users can protect themselves.^[35] TeamViewer referred to previous LinkedIn, Tumblr, and MySpace security breaches where millions of email and password pairs were hacked and the stolen login passwords were reused by the TeamViewer accounts of the victims. Teamviewer also claimed in the same statement that they do 'not store any password-equivalent data'.^[36]. Following this event, TeamViewer launched additional security measures, namely Trusted Devices and enforced TeamViewer account password reset, to improve the security.

Throughout the ordeal, TeamViewer has maintained that it is not at fault for the account thefts. The company's handling of the matter has brought harsh criticism ^[37] from aggrieved customers, who accuse TeamViewer of being in 'complete denial' of the problem.

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Adult services[edit]

In July 2018, The Register reported the widespread use of TeamViewer in the BDSM scene for HD live video sessions, following the observation that many posts on Twitter exist where these kinds of services are offered.^[38]

See also[edit]

References[edit]

Cnet

1. ^'TeamViewer'. TeamViewer. 26 November 2020.
2. ^'TeamViewer for Mac'. TeamViewer. 26 November 2020.
3. ^'TeamViewer'. TeamViewer. 26 November 2020.
4. ^'TeamViewer'. GooglePlay. Google. Retrieved 26 November 2020.
5. ^'TeamViewer: Remote Control'. App Store. Apple. Retrieved 26 November 2020.
6. ^'TeamViewer: Remote Control'. Windows Store. Microsoft. Retrieved 19 November 2019.
7. ^'TeamViewer: Remote Control'. BlackBerry World. BlackBerry Limited. Retrieved 18 December 2017.
8. ^'TeamViewer'. Chrome Web Store. Google. Retrieved 20 November 2019.
9. ^'TeamViewer (Remote Support)'. University of New England (UNE). 2013-11-01. Retrieved 2018-03-23.
10. ^Carl D. Rinker (16 March 2015). Advanced Home Server - Making the Complicated Easier. Carl D. Rinker. pp. 279–. GGKEY:QQADF012Z6P.
11. ^'TeamViewer'. PCMAG. 2017-09-07. Retrieved 2018-03-23.
12. ^'TeamViewer Releases Major Spring Feature Update'. Business Wire. 2018-03-20. Retrieved 2018-03-23.
13. ^TeamViewer V4desktop collaboration app now Mac-compatible Philip Michaels, Macworld
14. ^Article comparing screen-sharing software, Seth Rosenblatt, Cnet download blog
15. ^'TeamViewer 5 for Linux released'. Support.teamviewer.com. 2010-04-15. Retrieved 2010-11-24.
16. ^'TeamViewer for Chromebooks - Work Better On-the-go'. TeamViewer Blog. Retrieved 2016-01-13.
17. ^TeamViewer iPad App Provides Remote Access to PCs David Roe, CMSWire
18. ^'App (Beta) for Android released'. TeamViewer. 2010-11-24. Archived from the original on 2010-12-10. Retrieved 2010-11-25.
19. ^'TeamViewer Touch App for Windows 8 released'. Teamviewer. 2012-10-29. Retrieved 2012-12-10.
20. ^'TeamViewer® Launches New App for Windows Phone 8'. TeamViewer. 2013-06-11. Retrieved 2013-06-11.
21. ^Spick, Geoff, 'Join the crowd', Teamviewer 4.1 (article), CMS Wire.
22. ^'Engadget'. Engadget. Archived from the original on 31 July 2012. Retrieved 3 May 2016.
23. ^'Permira funds to acquire leading software firm TeamViewer from GFI Software'(PDF). Permira. Archived from the original(PDF) on 2014-05-21. Retrieved 2015-07-02.
24. ^'Seeing extra demand and orders amid coronavirus lockdowns, TeamViewer CEO says'. CNBC. 2020-04-24. Retrieved 2020-05-12.
25. ^Staff, Reuters (2020-07-15). 'Teamviewer buy augmented reality firm Ubimax'. Reuters. Retrieved 2020-09-16.
26. ^'TeamViewer Introduces New Security Measures to Thwart Hacks'. PCMag UK. 2016-06-04. Retrieved 2018-07-13.
27. ^'What happens if you play along with a Microsoft 'tech support' scam?'. Wired. UK. Retrieved 3 May 2016.
28. ^'Man records phone scammers; listen and learn what not to do'. Maclean's. (contained in audio recording)
29. ^'When your inbox has a surprise and it's called ransomware'. GFI Blog. 2017-07-14. Retrieved 2018-08-01.
30. ^'Surprise Ransomware Installed via TeamViewer and Executes from Memory'. Bleeping Computer. Retrieved 2016-03-23.
31. ^Hall, Kat (9 March 2017). 'Brit ISP TalkTalk blocks control tool TeamViewer'. The Register. Retrieved 16 November 2017.
32. ^'TeamViewer denies hack after PCs hijacked, PayPal accounts drained'. The Register. UK. Retrieved 2016-06-03.
33. ^'Hack Suspected on TeamViewer After Users Report Unauthorized Connections - Security News - Trend Micro USA'. www.trendmicro.com. Retrieved 2018-07-13.
34. ^'Hack Suspected on TeamViewer After Users Report Unauthorized Connections'. Trend Micro. Retrieved 2016-06-03.
35. ^'A Letter to TeamViewer Users on the Recent Cyber Attacks'. TeamViewer Blog. 2016-06-06. Retrieved 2018-07-13.
36. ^'TeamViewer beefs up account security after rash of PC, Mac hijacks'. Retrieved 2018-07-13.
37. ^'TeamViewer has been hacked. They are denying everything and pointing fingers at the users'.
38. ^Speed, Richard (10 July 2018). 'TeamViewer's big in Twitter's domination-as-a-service scene'. The Register. Retrieved 12 July 2018.

External links[edit]